Privacy Policy

1. Information We Collect

When you place an order, create an account, or contact support, we may collect your name, email address, phone number, shipping address, billing details, and order history. We also collect basic technical data such as browser type, device, and pages visited to keep the storefront secure and reliable.

2. How We Use Your Information

• Process, print, and ship packaging orders
• Send order confirmations, production updates, and delivery notices
• Provide customer support and resolve issues
• Improve our catalog, pricing tools, and website experience
• Prevent fraud and protect our platform

3. Payments

Payment card details are processed by our payment providers. We do not store full card numbers on our servers. Payment providers may process data according to their own privacy policies.

4. Sharing

We share information only with trusted partners needed to fulfill orders — such as printers, logistics carriers, email providers, and payment processors. We do not sell your personal information.

5. Data Retention

We keep order and account records as long as needed for fulfillment, accounting, legal compliance, and customer support, then delete or anonymize them when no longer required.

6. Your Choices

You may request access, correction, or deletion of your personal data by emailing support@jojiarts.com. You can also unsubscribe from marketing emails at any time.

7. Contact

Questions about this Privacy Policy? Visit our Contact page or email support@jojiarts.com. You can also write to us at our office: Office #5, Second Floor, ESA Musa Center, Royal Park, Lakshmi Chowk, Lahore, Pakistan.